Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the services, website, and any related content provided by Pro-Refund Service (“we,” “us,” or “our”). By using our website or engaging with our services, you agree to comply with these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using the Pro-Refund Service website (the “Website”) or any of our services, you agree to be bound by these Terms and any future amendments or updates. If you are using our services on behalf of a company, organization, or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Use of Our Services

Pro-Refund Service provides a range of services related to refunds and claims processing, including managing e-commerce refunds, shipping losses, tax refunds, and more (the “Services”). You agree to use the Services only for lawful purposes and in accordance with these Terms.

You are responsible for ensuring that any information provided to us, including personal data, is accurate and up-to-date. You agree to comply with all applicable laws, regulations, and guidelines while using our services.

3. Account Registration

In order to use certain services on our Website, you may be required to create an account. When creating an account, you agree to provide accurate and complete information, and to keep that information updated. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account.

If you suspect any unauthorized use of your account, you must notify us immediately. We are not liable for any losses or damages resulting from unauthorized use of your account.

4. Payment and Billing

Certain services may require payment. By using these services, you agree to pay the applicable fees for the services you use. All payments are due as specified in the terms for each service. We reserve the right to change our pricing at any time, and you will be notified of such changes. Payments may be processed via third-party payment providers, and your use of these providers is subject to their terms and privacy policies.

5. Privacy Policy

Your use of our Website and Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Website or Services, you consent to our collection and use of your information in accordance with our Privacy Policy.

6. Restrictions on Use

You agree not to:

  • Use our services for any illegal or unauthorized purposes.
  • Violate any applicable laws, regulations, or third-party rights.
  • Engage in any activities that interfere with or disrupt the Website or Services.
  • Attempt to gain unauthorized access to any part of the Website, systems, or networks related to our services.
  • Use any automated means (e.g., bots, scrapers) to access the Website or Services without our express written permission.

7. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Pro-Refund Service or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, copy, modify, distribute, or create derivative works from any part of the Website or Services without our prior written consent.

8. Third-Party Websites and Links

Our Website may contain links to third-party websites or resources. We are not responsible for the content, availability, or privacy practices of these third-party sites. Links to third-party websites do not imply endorsement or affiliation. You acknowledge and agree that we are not responsible for any damages or losses incurred as a result of your use of third-party websites or resources.

9. Disclaimers and Limitation of Liability

Our services are provided “as is” and “as available,” without any warranties, express or implied. We do not guarantee that our Website or Services will be error-free, secure, or available at all times.

To the fullest extent permitted by law, Pro-Refund Service, its affiliates, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or Services, including, without limitation, lost profits, data loss, or damages resulting from claims processing.

10. Indemnification

You agree to indemnify, defend, and hold harmless Pro-Refund Service, its officers, directors, employees, agents, and affiliates from any claims, damages, obligations, losses, liabilities, costs, or expenses (including legal fees) arising from your use of the Website or Services, your violation of these Terms, or your violation of any third-party rights.

11. Termination

We reserve the right to suspend or terminate your access to our Website and Services at any time, without notice, if you violate these Terms or engage in any unlawful or harmful activity. Upon termination, your rights to use the Website and Services will immediately cease, and you must promptly delete all content obtained from the Website.

12. Governing Law and Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of the state of [Your State], USA, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Website or Services will be resolved through binding arbitration in [City, State], USA, under the rules of [arbitration service].

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. When we make changes, we will update the “Effective Date” at the top of this page. Continued use of the Website or Services after any changes to these Terms constitutes your acceptance of the modified Terms.